Featured
American Trench started texting customers after delivery. Four weeks in, they were buying again 37% more often
In a randomized A/B test, thousands of customers who received a Signals text after delivery repurchased 37% more often after four weeks than a holdout that got nothing. Among customers who replied, the lift was 74%. All this without the need for discounts or ad spend.
• 7 min read
Signals Team case study e-commerce customer experience iMessage menswear repeat purchase